When integration actions are performed, the Jira Integration Plugin will attempt to match users in Jira with the user who initiated the action (e.g. fetching available projects) based on the email addresses of users in both applications. If a matching user cannot be found the Plugin will use the “Default user”, this user can be set in the Integration Configuration page in Jira.
If the default user is empty and the Jira plugin cannot find a matching user in Jira, no information will be returned and there will be an error displayed in the StorYd application.
